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Access
– Basically, how accessible is the property? The room
to park a vehicle, the distance from vehicle to front door,
the availability of lifts, how many floors the building has,
and so on, all have an influence on access.
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Agent
- Usually another moving company appointed to act as a partner
in your move. The most likely situation is that your mover
will appoint someone at destination to receive your shipment,
clear it through Customs and arrange final delivery. The agent’s
services will be included in your quotation.
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Bill
of Lading - This is your contract with the carrier. It
is your receipt for your goods and the contract for their
transportation. Your signature on this document acknowledges
that your goods have been loaded on the moving van and "released
to the carrier".
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Binding
Quote - A guaranteed price based on the inventory.
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Bonded
Warehouse – A warehouse that meets with local Customs
specifications, and allows shipments to be stored pending
clearance by Customs.
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Booker
- The company which you have chosen to be in charge of your
move.
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Chargeable
Weight - The weight used by an airline to determine the
air freight charge.
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COD
(Cash On Delivery) - Shipments where customer pays moving
charges at the time of delivery. For COD shipments, payment
is required in cash, banker’s draft or credit card (provided
prior arrangements have been made).
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Consignee
- The person to whom the shipment is to be delivered.
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Container
– A modular steel box (usually 20-ft or 40-ft) for moving
goods securely. Usually used on ships but increasingly linked
to road and rail transport.
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Corporate
Account – Your employer company, which is responsible
for the removal charges.
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Cost
per cubic meter/cubic feet – A rate given on the
estimated space your belongings will fill on a truck /container.
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Cost
per 100 lb. – A rate given on the estimated weight
of your belongings.
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Crate
– A timber case for an overseas shipment (often referred
to as a liftvan).
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Customs
Clearance – Formal inspection procedures carried
out before allowing a shipment into a country.
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CWT
- This abbreviation stands for the rate or charge per
100 pounds.
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Declared
Value – Value the owner declare its goods to be for
the purpose of insurance. This will form the basis of your
insurance cover and it is important that it reflects the value
of your belongings.
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Destination
Agent - The moving company appointed to act on your behalf
at destination.
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Export
Wrapping - Method of packing household and personal effects
for transportation overseas. Usually involves heavier and
more specialist materials.
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Full
Container Load (FCL) - A container carrying your belongings
exclusively, with specified move dates as agreed with your
mover.
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Full
Cover – Detailed insurance cover, usually includes
loss, theft, fire and breakage, (breakage maybe restricted
to items packed by your professional mover). May carry excess
or deductible, maximum limits on total value or certain types
of items, pairs and set clause, mechanical derangement clause
and specific exclusions, for example money, stamp collection
and jewelry. Always read details carefully.
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Groupage
– Where your shipment will not fill a container, you
can save money by sending it groupage. This means your shipment
will be loaded with others to fill a container. You should
pay lower shipping charges, but delivery will take longer.
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Insurance
Certificate – The official insurance document given
to you by the insurance company. You will need this in the
event of a claim.
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Inventory
– A list of your belongings to be moved or a list of
your belongings in transit or storage.
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Less
than Container Load (LCL) - Where your shipment does not
fill a complete shipping container.
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Liftvans
- A crate used in the packing of your belongings.
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Linehaul
- The charge to move your shipment by road from point of collection
(which could be at the dockside) to its final point of destination.
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Marine
Insurance – Insurance specifically to cover your
belongings whilst in transit over long distances and/or across
water by vehicle, ship or aircraft. The policy will cover
specific marine risks.
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Origin
Agent - The moving company appointed to handle your move
at origin.
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Packed
By Owner (PBO) – When you choose to pack your belongings
yourself, either into cartons supplied by the mover or into
your own boxes. Insurance companies often refuse to insure
goods packed by their owners.
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Packers
– Persons in charge of packing, wrapping, loading the
goods at origin and unpacking, unwrapping and unloading the
goods at destination.
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Packing
List – This document lists all the goods that are
packed in a shipment and has 4 main purposes: It is used to
check the goods at all stages of handling; as a receipt, therefore
the importance for the customer of signing for agreement when
the goods are collected and unpacked; as an attachment to
the insurance certificate as it is an evidence that the goods
were shipped and their conditions at the time of packing;
for customs clearance as proof of the goods which are being
imported.
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Routing
– The route the shipment will take to the eventual destination
(the route itself as well as the mode of transportation and
type of carrier service).
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Shipper
- The person (customer) whose goods are being moved.
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Storage
In Transit (SIT) - Temporary storage of your household
goods in the warehouse of the moving company, pending further
transportation.
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Survey
Visit – To provide you with a quote the moving company
will send a sales consultant to your home to assess the volume
or weight of the goods to be removed.
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Third
Party Services – Some movers offer to arrange / coordinate
additional professional services e.g. Plumbers, House Cleaners,
Waterbed dismantling/assembling, carpenters, maid service.
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Transit
Time – The time indicated between collection and
delivery of your belongings.
